What happens if I use "What's new" and "App triggers"?
Once you signed up to App triggers, you can deploy different triggers along the app. Then you can later deploy segmented experiences too.
One of the common triggers is called "On launch", which happens...on launch ( I know... shocker! ).
If you decide to deploy segmented experience VIA the on launch trigger ( for first time user experiences ) and still keep running What's new, the user will experience them both ( which in most cases is not a good idea ).
So as a rule of thumb we suggest either:
- Not to run them in parallel ( if you are targeting first time user experience VIA App triggers ).
- Make sure all audiences in app triggers that are set to display in the position: "On launch" will not appear for the first time the user opens the app ( i.e anything but the fist time for instance ).